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2423: Support Engineer (O365)

2423: Support Engineer (O365)

Category: Engineer
Type: Full Time
Location: Bangkok
Salary: Not over 40K

Salary: Not over 40,000 THB

Qualification

– Male or Female
– 25 – 36 years old
– Bachelor’s degree in computer engineering, Computer Science, or Information Technology or related fields.
– At least 2 years experience in IT Support or related field.
– Microsoft Active Directory, Exchange, Office 365 administration and troubleshooting.
– Operation system (Windows client/server, Linux, VMware) administration and troubleshooting.
– Network administration and troubleshooting.
– Antivirus Solution, Administration and troubleshooting.
– Good command of English.
– Able to On-Site in upcountry. (Sometimes)
– Able to work in shifting and flexible schedule.
– MCSA/MCSE (0365)
– CCNA

Responsibility

• Receive and Response to customer call/e-mail
• Logging and Tracking the details of Customer Requests and problems as cases.
• Responsible in own case, follow up status, progress to users, and keep tracking until the incident was closed.
• Support user requests that were defined in team scope of work, following service level agreement.
• Provide reports to customer, supervisor and project manager upon requests.
• Others assigned by supervisor and project manage.

 

Benefits

 

 

  • Working Date: As per shift schedule Morning Shift , Afternoon Shift , Night Shift
    Working Hours:
  • Location: ( ลุมพินี)

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