• Working Hours : Mon - Fri : 8:30 - 17:30

2485: Service Desk Operation Staff (Contract 1 year)

2485: Service Desk Operation Staff (Contract 1 year)

Category: Service desk operation staff
Type: contract
Location: Bangkok
Salary: 60K

Salary: 60K



  • Male or Female
  • 22 – 35 years old
  • Bachelor’s or Master’s degree of Computer Engineering, Computer Science, Information Technology, Telecom
  • Engineering, or Business Administration.
  • Experience between 0 to 8 years. (New graduate is welcome)
  • Experience with service desk business field will be advantage.
  • Experience with IT business field will be advantage.
  • Experience with Information Security business field will be advantage.
  • Have basic IT knowledge and literacy. (Window PC, email, and any Cloud service)
  • Have basic skill of Microsoft Office. (Word, Excel, PowerPoint)
  • Good command of English and Japanese communication. (Chinese is advantage)
  • Able to work in shift
  • Can use Japanese and English in business situation. (Can discuss, write, and read)
  • ITIL (Information Technology Infrastructure Library) v2+
  • ITSM (IT Service Management)
  • ISMS (Information Security Management System)
  • It would be better if who have JLPT is N3+




• User support (1st line investigate and troubleshooting inquires and request from customers, escalate to proper parties.
• Create analysis document for the customer and management.
• Coordinate and negotiate with all related parties. (customers, internal team, etc.) to process and fulfill operation and project.




Working Date : Mon – Fri:
(Some Sat. as stated in TTS-T’s calendar as of 2021)

Working Hours : 8.30-17.30


  • Location:


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