• Working Hours : Mon - Fri : 8:30 - 17:30

2486: Service Desk Operation Staff (Japanese Speaker)

2486: Service Desk Operation Staff (Japanese Speaker)

Category: Service desk operation staff
Type: Full Time
Location: Bangkok

Salary: 60K

 

Qualification

  • • Good command of English and Japanese communication. (Chinese is advantage)
    • Able to work in shift
    • Can use Japanese and English in business situation. (Can discuss, write, and read)
    • ITIL (Information Technology Infrastructure Library) v2+
    • ITSM (IT Service Management)
    • ISMS (Information Security Management System)
    • It would be better if who have JLPT is N3+

 

 

Responsibility

• User support (1st line investigate and troubleshooting inquires and request from customers, escalate to proper parties.
• Create analysis document for the customer and management.
• Coordinate and negotiate with all related parties. (customers, internal team, etc.) to process and fulfill operation and project.

 

Benefits

1. Transportation fee 1,000 baht / month
2. Provident fund
3. Training & Development working skill
4. Health Insurance (Include spouse and child)
5. Dental Treatment fee (Additional form Social Security Fund)
6. Accident Insurance
7. Cafeteria welfare 5,000 baht per year
8. Marriage Welfare, Funeral Welfare, New born Welfare
9. Company trip and New year party
10. Customer site at upcountry allowance 100 baht./day
11. Yearly Health Check Up
12.Bonus 2 Months

 

Working Date : Shift Schedule

Working Hours :

 

  • Location: BTS เพลินจิต

 

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